PRIVACY POLICY

Last updated: November 2025

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At Sew Darlin (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.sewdarlin.com.au (“Website”) or make a purchase from us.

By using our Website, you consent to the collection and use of your information in accordance with this Policy.

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1. Information We Collect

We may collect the following types of personal information:

• Name and contact details (e.g., email address, phone number, postal address)

• Order details and payment information

• Information provided through contact forms or account registration

• Non-identifiable information such as browser type, device type, and IP address

We do not store full credit card information. Payments are processed securely through our chosen payment providers (e.g., PayPal, Wix Payments, etc.).

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2. How We Use Your Information

We collect and use your information to:

• Process and fulfil your orders

• Communicate with you regarding orders or customer service enquiries

• Send order confirmations, updates, or promotional offers (if you’ve opted in)

• Improve our Website, services, and user experience

• Comply with legal and regulatory obligations

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3. Cookies and Analytics

Our Website may use cookies and analytics tools to improve functionality and performance. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect your browsing experience.

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4. Marketing Communications

You may opt-in to receive marketing emails, product updates, and promotional offers. You can unsubscribe at any time by clicking “unsubscribe” in our emails or contacting us directly.

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5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

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6. Third-Party Services

Our Website may include links to third-party websites or services (e.g., payment gateways, social media platforms). We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing any personal information.

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7. Access and Correction

You have the right to request access to or correction of the personal information we hold about you. Please contact us at sewdarlin@outlook.com if you wish to exercise these rights.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website, with the updated date noted at the top.

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9. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact:
📧 sewdarlin@outlook.com
🌐 www.sewdarlin.com.au